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FAQS

With Divine Signature Line you are getting patented delivery systems and pure grade ingredients. This means that the ingredients we use in our skincare products are of the highest grade and are sourced domestically.  All by products produced during the manufacturing process are removed which in turn reduces the irritation factor.  Each product we manufacture goes through a 90-day pharmaceutical protocol program where stability testing is done at high temperature, high humidity and stress of the product.  We validate claims and always do a lot more clinicals on the products. 

Cosmetic products are not mandated to display an expiration date on their packaging. Typically, these products have a shelf life of 1-3 years, contingent on storage conditions. Once opened, it is advisable to replace the product after 2 years. However, our acne and sunscreen products feature an explicit expiration date on packaging. This is crucial as the acne products contain active USP ingredients, and sunscreen ingredients are classified as drugs.

503B and 503A pharmacies are federally licensed and registered.  They can compound to a prescription. However, they do not do things like stability studies, which is a manufacturing practice, the intent of the 503A or 503B is to provide service per prescription.  They are allowed to keep a certain emergency amount, but they cannot keep large quantities on hand because they do not have validation of expiration for the drugs or have no expiration date at all.  Because our registered manufacturer is like Pfizer or Merz, we can put expiration dates on products.

If you are using a water based and an oil-based serum, always apply the water serum based first then the oil.

None of our products were tested for pregnancy so always defer to the provider for approval of specific skincare products

USP stands for United States Pharmacopeia.  This is the purest form of the ingredient which means all by products are removed to minimize irritation 

The two chemical compounds are almost identical.  We drop the oxygen atom, as in our All-trans Retinol formula which changes the nature of the molecule from an organic acid (Retinoic Acid) to an organic alcohol (Retinol).  This form is less irritating and requires a much higher dosage and a specialized delivery system to match efficacy. The molecule's shape is so similar it can still occupy the same receptor sites to provide the same clinical benefit.  In terms of strength the 2.5X means we added 2.5X more of our All-trans Retinol formula to equal a 0.025% Tretinoin.

Most of our products adhere to gluten-free and vegan standards. As an FDA registered manufacturing facility, we adhere to the USP ingredient standards, ensuring medical grade quality. However, there are a few exceptions. Here is a list of products that contain gluten, and another list of products that are not vegan.

Divine Signature Line does not test its products on animals.

Our store

8701 Santa Monica Blvd. West Hollywood CA 90069

310 299 6416

Order Pick-Up Instructions

1. Confirm Availability: Call or text us to ensure your item is in stock at the shop.

2. Pick-Up Schedule: Call or text us to ask when you can pick up your product and make sure to come at the agreed time.